Engagement measures
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The engagement measures facet is a calculated facet that stores information about a contact’s interaction duration and total engagement value. The engagement measures facet is represented by the Sitecore.XConnect.Collection.Model.EngagementMeasures class.
Calculation logic
The following table describes the calculation logic applied to each property when a new interaction is saved to xConnect:
| Property | Calculation logic |
|---|---|
TotalInteractionCount | Incremented by one. |
TotalValue | Incremented by the new interaction’s EngagementValue |
MostRecentInteractionStartDateTime | Replaced by the new interaction’s StartDateTime |
MostRecentInteractionDuration | Replaced by the new interaction’s Duration |
TotalInteractionDuration | Incremented by the new interaction’s Duration |
AverageInteractionDuration | Represents TotalInteractionDuration / TotalInteractionCount |
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