Tracking and xConnect

Version: 9.3

The tracker is used on Sitecore Content Delivery servers to track a contact during a session. The tracker has its own data model which is converted into a format for xConnect by the XConnectDataAdapter:

Tracker architecture

With the tracker, you are able to:

  • Load contact facets from xConnect in read-only mode - changes to facets must be sent directly to xConnect

  • Trigger events - these are converted into xConnect events before session end

  • Save interaction facets - these are converted into an xConnect format on session end

  • Add additional identifiers to a contact

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