Phone numbers facet
Version:
This topic describes how phone number information is mapped from a contact in Salesforce to a contact in Sitecore.
Format in Salesforce
Format in Salesforce
In Salesforce, phone numbers are associated with a contact through fields on the contact.
Format in Sitecore
Format in Sitecore
In Sitecore, phone numbers are associated with a contact through a contact facet:
| Facet Name | PhoneNumbers |
|---|---|
| Facet Type | Sitecore.XConnect.Collection.Model.PhoneNumberList |
Mapping values
Mapping values
The contact facet provides the ability to store multiple phone numbers. The standard mappings only handle a single phone number, which is set as the preferred phone number on the contact facet.
| Source objects | Contact object from Salesforce, Tenant from Sitecore |
|---|---|
| Target object | Sitecore.XConnect.Collection.Model.PhoneNumberList |
| Mapping definition | Salesforce to xConnect Contact Mappings maps to Salesforce Contact to xConnect Contact Phone Numbers Facet |
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