Work with widgets

For your implementation, you use the Customer Engagement Console (CEC) to configure widgets, widget variations and rules. This is where you create, configure, schedule, archive or delete them.

The following are typical procedures for working with widgets:

• Create a recommendation widget
• Create a widget variation of a recommendation widget
• Create a widget variation
• Add a rule to a widget variation
• Schedule a widget variation
• Delete or archive a widget variation
• Customize the order of facets in a search results widget
• Redirect visitors
• Display results for an empty search input field
• Pin a product in a search results widget
• Switch from pinning product to boosting product
• Pin a product to a slot in all widgets
• Remove a pinned product from a slot
• Boost products by attribute in a preview search widget
• Walkthrough: Adding a brand in a different brand's search results
• Bury a product in a search results widget
• Blacklist a category in a recommendation widget