Add or remove an attachment

Current version: 10.4

When you add an attachment to your email campaign, you can add the same attachment to all the different language versions or just a single language version.

Add an attachment

To add an attachment to a message:

  1. Open a message and in the Email campaign info pane to the right, next to Attachments,click View.

    Email Experience Manager dialog box showing the Message tab where you add attachment.
  2. In the Attachments dialog box, click the + icon. 

    Attachments dialog box.
  3. In the Add Attachment dialog box, click Browse for files, click the file that you want to add and then click Open.


    You can upload multiple attachments at the same time. The total size of all the attachments must not exceed 7Mb.

  4. When you have added all the relevant attachments, in the Add Attachment dialog box, click Upload.


    If you have multiple variants of your message, the attachment is added to all the variants in the same language and to every new variant that you create.

  5. If there are multiple language versions of the message, a notification appears asking you if you want to add the attachment to all the language versions.

    Add attachments dialog box notifications.
  6. Close the Add Attachment dialog box.

Remove an attachment

When you remove an attachment from a message with multiple language versions, the attachment is only removed from the currently selected language version. When you remove an attachment from a message with multiple variants, the attachment is removed from all variants.

To remove an attachment from a message:

  1. Open the relevant message. If the message has multiple language versions, click the Language button and click the relevant language version.

  2. In the Message Info pane on the right, click View.

  3. In the Add Attachment dialog box, select the attachments that you want to delete and click Remove attachment.

  4. Click Close.

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