Batch API Offline orders

Order item data model

When you create a batch file, ensure that you include all required attributes in addition to any attributes from the following table:

Attribute	Description	Type	Example(s)	Insert	Upsert	Migration
`type`	The type of order item. The accepted values must be predefined for your organization in the schema.	string (uppercase)	`"FLIGHT"`	Required	Not supported	Not supported
`productId`	The ID of the product code.	string	`"DUB-LAS"`	Required	Not supported	Not supported
`name`	The name of the order item. A free text value for the name of the order item. Max limit: 128	string (title case recommended)	`"flight"`	Required	Not supported	Not supported
`description`	A description of the order items.	string (title case recommended)	`"individualSegments"`	Required	Not supported	Not supported
`vendor`	The organization that is selling the order item.	string (title case recommended)	`"Company ABC"`	Required	Not supported	Not supported
`orderedAt`	The date and time the order item was made.	ISO 8601 Date/Time UTC	`"2026-03-07T16:`15 `.000Z"`	Optional	Not supported	Not supported
`quantity`	The number or quantity of the order item.	number	`2`	Optional	Not supported	Not supported
`price`	The organization’s price for the order item.	number (currency)	`50, 30.6, -45`	Required	Not supported	Not supported
`currencyCode`	The organization’s currency code for the order item.	3 letter ISO 4217	`"EUR", "NZD", "USD"`	Required	Not supported	Not supported
`originalPrice`	The unit price of the order item before conversion to the organization's currency.	number (currency)	`100`	Optional	Not supported	Not supported
`originalCurrencyCode`	The original currency code for the order item.	3 letter ISO 4217	`"EUR", "NZD", "USD"`	Optional	Not supported	Not supported
`referenceId`	An ID generated by the client to reference the order item.	string	`"B94TXY-1"`	Required	Not supported	Not supported
`status`	The status of the order item.	string (uppercase)	`"PURCHASED", "CONFIRMED", "REFUNDED", "CANCELLED"`	Required	Optional	Not supported
`channel`	The channel used in the order.	string (uppercase)	`"AIRPORT_KIOSK", "BRANCH", "CALL_CENTER", "GDS", "KIOSK", "MOBILE_APP", "MOBILE_WEB", "OFFLINE", "OTA", "OTHER", "WEB"`	Optional	Not supported	Not supported
`language`	The language used when making the order.	2 letter ISO 639 language code (uppercase)	`"EN", "FR", "DE"`	Optional	Not supported	Not supported

Here's a JSON example that includes Personally Identifiable Information (PII) and uses insert mode for a flight order item:

{
   "ref":"056621C2-C955-492D-B7EE-C77C6BDDFDEE",
   "schema":"order",
   "mode":"insert",
   "value":{
      "referenceId":"BXTOF9",
      "channel":"WEB",
      "pointOfSale":"spinair.com",
      "status":"PURCHASED",
      "orderedAt":"2026-03-07T16:`15:11`.000Z",
      "currencyCode":"EUR",
      "price":50,
      "paymentType":"Card",
      "cardType":"Visa",
      "contact":{
         "title":"Mr",
         "firstName":"John",
         "lastName":"Doe",
         "gender":"male",
         "dateOfBirth":"1985-12-24T00:00Z",
         "email":"[email protected]",
         "phoneNumbers":[
            "+353161123345",
            "+353861123311"]
},
       "orderItems":[
            {
               "type":"FLIGHT",
               "productId":"DUB-LAS",
               "name":"flight",
               "description":"individualSegments",
               "vendor":"Company ABC",
               "orderedAt":"2026-03-07T16:`15:11`.000Z",
               "quantity":1,
               "price":50.00,
               "currencyCode":"EUR",
               "originalPrice":100.00,
               "originalCurrencyCode":"EUR",
               "referenceId":"B94TXY-1",
               "status":"PURCHASED",
               "consumerTypeCode":"ADT",
               "flightSegments":[
                  {
                     "id":"1234",
                     "origin":"DUB",
                     "destination":"LHR",
                     "departureDateTime":"2026-08-15T16:00Z",
                     "arrivalDateTime":"2026-08-15T17:20Z",
                     "flightNumber":"459",
                     "fareClass":"Economy",
                     "fareFamily":"Plus",
                     "carrier":"FR",
                     "originDestination":"DUB-LHR"
                  },
                  {
                     "id":"1235",
                     "origin":"LHR",
                     "destination":"LAS",
                     "departureDateTime":"2026-08-15T20:00Z",
                     "arrivalDateTime":"2026-08-15T22:30Z",
                     "flightNumber":"460",
                     "fareClass":"Economy",
                     "fareFamily":"Plus",
                     "carrier":"FR",
                     "originDestination":"LHR-LAS"
                  }
               ]
            }
         ]
      }
   }

Here's a JSON example that includes the identifiers attribute and uses insert mode for an order item:

{
   "ref":"056621C2-C955-492D-B7EE-C77C6BDDFDEE",
   "schema":"order",
   "mode":"insert",
   "value":{
      "referenceId":"BET_001-1",
      "channel":"WEB",
      "pointOfSale":"spinbet.com",
      "status":"PURCHASED",
      "orderedAt":"2026-03-07T16:`15:11`.000Z",
      "currencyCode":"EUR",
      "price":50,
      "paymentType":"Card",
      "cardType":"Visa",
      "contact":{
         "identifiers":[
            {
               "provider":"IDENTITY_SYSTEM",
               "id":"B7524AE6-CF1C-440F-B1A2-0C9D42F5CB41",
               "expiryDate":"2025-08-23T16:`17:16`.000Z"
            },
            {
               "provider":"CRM",
               "id":"123456789t"
            }
         ]
      },
      "orderItems":[
         {
            "type":"BET_001-1",
            "productId":"CORRECT_SCORE",
            "name":"Exact score after 90 minutes",
            "description":"footballBets",
            "vendor":"Company ABC",
            "orderedAt":"2026-03-07T16:`15:11`.000Z",
            "quantity":1,
            "price":50.00,
            "currencyCode":"EUR",
            "originalPrice":100.00,
            "originalCurrencyCode":"EUR",
            "referenceId":"BET_001-1",
            "status":"PURCHASED"
         }
      ]
   }
}

Attribute	Description	Type	Example(s)	Insert	Upsert	Migration
`type`	The type of order item.	string (uppercase with underscore if more than one word)	`"FLIGHT", "HOTEL", "CAR", "BAG", "INSURANCE", "CAR_SEAT", "MEAL", "FEE", "LOUNGE_ACCESS", "HOTEL_WIFI", "HOTEL_BREAKFAST", "SEAT_UPGRADE", "TAXI", "PARKING", "SEAT", "UPGRADE", "TRANSPORT", "OTHER", "INFLIGHT_ENTERTAINMENT", "ACTIVITY", "CARBON_OFFSET", "PAID_SUBSCRIPTION", "COMFORT_PACK", "INFLIGHT_VOUCHER", "PACKAGE", "SMS_ITINERARY", "SPECIAL_ASSISTANCE", "CHARITY_DONATION", "TRANSFER"*Deprecated:"BAGGAGE", "FEES", "SEAT_UPGRADES", "INFLIGHT_VOUCHERS"`	Required	Not supported	Not supported
`productId`	The ID of the product code.	string	`"DUB-LAS"`	Required	Not supported	Not supported
`quantity`	The number or quantity of the order item.	number	`2`	Optional	Not supported	Not supported
`orderedAt`	The date and time the order item was made.	ISO 8601 Date/Time UTC	`"2026-01-01T16:`17 `.000Z"`	Optional	Not supported	Not supported
`price`	The organization’s price for the order item.	number (currency)	`50, 30.6, -45`	Required	Not supported	Not supported
`currencyCode`	The organization’s currency code for the order item.	3 letter ISO 4217	`"EUR", "NZD", "USD"`	Required	Not supported	Not supported
`originalPrice`	The unit price of the order item before conversion to the organization's currency.	number (currency)	`100`	Optional	Not supported	Not supported
`originalCurrencyCode`	The original currency code for the order item.	3 letter ISO 4217	`"EUR", "NZD", "USD"`	Optional	Not supported	Not supported
`referenceId`	An ID generated by the client to reference the order item.	string	`"B94TXY-1"`	Required	Not supported	Not supported
`vendor`	The organization that is selling the order item.	string (title case recommended)	`"Company ABC"`	Optional	Not supported	Not supported
`status`	The status of the order item.	string (uppercase)	`"RESERVED", "PENDING", "DECLINED", "CONFIRMED", "CANCELLED", "REFUNDED", "PURCHASED", "UNKNOWN"`	Required	Not supported	Not supported
`channel`	The channel used in the order.	string (uppercase)	`"AIRPORT_KIOSK", "BRANCH", "CALL_CENTER", "GDS", "KIOSK", "MOBILE_APP", "MOBILE_WEB", "OFFLINE", "OTA", "OTHER", "WEB"`	Optional	Not supported	Not supported
`language`	The language used when making the order.	2 letter ISO 639 language code (uppercase)	`"EN", "FR", "DE"`	Optional	Not supported	Not supported
`name`	The name of the order item. A free text value for the name of the order item. Max limit: 128	string (title case recommended)	`"Insurance"`	Optional	Not supported	Not supported
`description`	A description of the order items.	string (title case recommended)	`"Family Insurance"`	Optional	Not supported	Not supported
`consumerTypeCode`	The code used to represent the type of passenger. Only applicable for flight.	string (uppercase)	`"ADT", "CHD", "INF", "INS"`	Optional/Required depending on product category	Not supported	Not supported
`flightSegments`	A list of flight segments associated with the order item. Only applicable for flight orders.	JSON array of JSON objects	N/A	Optional	Not supported	Not supported
`tripType` (deprecated)	The type of trip the guest is taking.	string (uppercase)	`"OW", "RT"`	Deprecated	Deprecated	Deprecated

The Batch API matches orders that have the same referenceId values, for example, the Passenger Number Record (PNR), and have orderedAt values (purchase dates) within 24 hours of another.

{
   "ref":"056621C2-C955-492D-B7EE-C77C6BDDFDEE",
   "schema":"order",
   "mode":"insert",
   "value":{
      "referenceId":"B94TXY",
      "channel":"WEB",
      "pointOfSale":"spinair.com",
      "status":"PURCHASED",
      "orderedAt":"2026-08-23T16:`17:16`.000Z",
      "currencyCode":"EUR",
      "price":50,
      "paymentType":"Card",
      "cardType":"Visa",
      "contact":{
         "title":"Mr",
         "firstName":"John",
         "lastName":"Doe",
         "gender":"male",
         "dateOfBirth":"1985-12-24T00:00Z",
         "email":"[email protected]",
         "phoneNumbers":[
            "+353161123345",
            "+353861123311"
         ],
         "identifiers":[
            {
               "provider":"IDENTITY_SYSTEM",
               "id":"B7524AE6-CF1C-440F-B1A2-0C9D42F5CB41",
               "expiryDate":"2025-08-23T16:`17:16`.000Z"
            },
            {
               "provider":"Loyalty Program",
               "id":"123456789t"
            }
         ]
      },
      "consumers":[
         {
            "title":"Mr",
            "firstName":"John",
            "lastName":"Doe",
            "identifiers":[
               {
                  "provider":"IDENTITY_SYSTEM",
                  "id":"B7524AE6-CF1C-440F-B1A2-0C9D42F5CB41",
                  "expiryDate":"2025-08-23T16:`17:16`.000Z"
               }
            ],
            "orderItems":[
               {
                  "referenceId":"B94TXY-1-item001"
               }
            ]
         }
      ],
      "orderItems":[
         {
            "type":"FLIGHT",
            "productId":"DUB-LAS",
            "orderedAt":"2026-01-01T16:`17:16`.000Z",
            "quantity":1,
            "price":50.00,
            "currencyCode":"EUR",
            "originalPrice":100.00,
            "originalCurrencyCode":"EUR",
            "referenceId":"B94TXY-1-item001",
            "status":"PURCHASED",
            "consumerTypeCode":"ADT",
            "flightSegments":[
               {
                  "id":"1234",
                  "origin":"DUB",
                  "destination":"LHR",
                  "departureDateTime":"2026-08-15T16:00Z",
                  "arrivalDateTime":"2026-08-15T17:20Z",
                  "flightNumber":"459",
                  "fareClass":"Economy",
                  "fareFamily":"Plus",
                  "carrier":"FR",
                  "originDestination":"DUB-LHR"
               },
               {
                  "id":"1235",
                  "origin":"LHR",
                  "destination":"LAS",
                  "departureDateTime":"2026-08-15T20:00Z",
                  "arrivalDateTime":"2026-08-15T22:30Z",
                  "flightNumber":"460",
                  "fareClass":"Economy",
                  "fareFamily":"Plus",
                  "carrier":"FR",
                  "originDestination":"LHR-LAS"
               }
            ]
         }
      ]
   }
}

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