1. BOPIS overview report

Conversion funnel

The Conversion funnel report displays the metrics of a purchase funnel related to BOPIS using mobile and tablets or desktop. The funnel metrics, in successive order and distinct colored segments, are visits, add to carts, and orders. Drop-off percentage and values measured through the funnel are also displayed.

Screenshot of BOPIS conversion funnels for devices and desktop.

To export data, click Additional options and then click Export Data.

Data filters

You can narrow down the data you see in reports using the filters at the top of the report dashboard or section. Changing these values regenerates the reports.

Use the following filters to generate data for this report:

Date range - includes Yesterday, Last 7 days, Last 14 days, Last 30 days, Last 90 days, and Customized range.

Devices - includes Desktop, Tablet, Mobile, and Bot.

App type - includes Web, Native, and Webview.

Country - includes a list of countries.

Visitor type - includes new and returning visitors.

Channel - includes different methods by which a visitor has accessed your website or mobile app.

Locale - includes a list of locales.

Note

Depending on your domain setup, you might see some or all of these filters.

Metrics and KPIs

This report uses the following metrics and properties:

In BOPIS reports, metrics and KPIs take the following attributions:

  • BOPIS - when the visitor has a confirmed store pick-up value in the order event.
  • BOPIS Intent - when the visitor does not have a confirmed store pick-up value in the order event.

BOPIS visits - the total number of visits resulting in a purchase when the visitor has a confirmed store pick-up value in the order event.

BOPIS add to cart (A2Cs) - the total number of items added to the shopping cart when the visitor has a confirmed store pick-up value in the order event.

BOPIS orders - the number of orders from sessions or visits when the visitor has a confirmed store pick-up value in the order event.

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