1. Request errors

Request issues

Request issues reports are tabular or pie chart reports on issues related to data requests in your implementation. Each report represents request issues segmented by an issue related criteria.

Request issues by Discover ID, issue type, field name, and field value

These reports are tables of request issues for Discover ID, Issue type, Field name and Field value.

Screenshot of a request issues tabular reports.

Clicking a row in the table opens a detailed Request issue report.

To examine data points in charts and tables, hover your mouse over the point or element.

To sort the data set, click a column header.

To drill down to a detailed report on an item, click the item.

To export data, click Additional options and then click Export Data.

Request issues by severity and device

These reports are pie chart visualizations of request issues grouped for severity and device.

Screenshot of a request issues pie chart visualization.

To examine data points in charts and tables, hover your mouse over the point or element.

To export data, click Additional options and then click Export Data.

Data filters

Use the following filters to generate data for this report:

Date range - includes Yesterday, Last 7 days, Last 14 days, Last 30 days, Last 90 days, and Customized range.

Devices - includes Desktop, Tablet, Mobile, and Bot.

Issue type - includes Field value is missing and other issue types.

Events - includes All events, Widget click, Widget view, Add to cart, and Order confirmed.

Field - includes all available fields. Default is All fields.

Severity - includes All severity and High.

Metrics and KPIs

These reports present the following metric:

Total issues - the total number of issues encountered.

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