Skip to main content
Sitecore Documentation
  • Learn
  • Downloads
  • Changelog
  • Roadmap
PersonalizeCloud Portal
Sitecore Personalize developer documentation
  • Developing with Sitecore Personalize
        • Authentication
        • Base URL
        • Retrieve the browser ID
            • IDENTITY event
            • SEARCH event
            • ADD event
            • ADD event for flights
            • ADD event for ancillary product
            • ADD_CONSUMERS event
            • ADD_CONTACTS event
            • CONFIRM event
            • CONFIRM event for flights
            • CHECKOUT event
            • ORDER_CHECKOUT event
            • CLEAR_CART event
            • PAYMENT event
            • Custom event
        • Sending orders
        • Cart abandonment
        • Send additional event data
        • Troubleshooting
  1. Sending events
  1. Sitecore Personalize developer documentation
  2. Stream API

CHECKOUT event

The CHECKOUT event captures a guest's action of checking out an order. After you send this event, you can view the event in the guest profile.

To send a CHECKOUT event, use the following required attributes:

AttributeTypeDescriptionExample
channelstring (uppercase)The touchpoint where the user interacts with your brand.
  • "MOBILE_APP"
  • "MOBILE_WEB"
  • "WEB"
typestring (uppercase)The type of the event that takes place when the user interacts with your brand."CHECKOUT"
languagestring (uppercase ISO 639-1)The language the user is using your app in.
  • "DE"
  • "EN"
  • "FR"
currencystring (uppercase ISO 4217)The alphabetic currency code of the currency the user is using in your app.
  • "EUR"
  • "GBP"
  • "USD"
pagestringThe name of the webpage where the interaction with your brand takes place.

This is a custom value of your choice.
  • "home"
  • "contact-us.html"
posstringThe name of the point of sale where the interaction with your brand takes place.
  • "myretailsite/ireland"
  • "spinair.com/france"
browser_idstringThe browser ID."a38b230c-11eb-4cf9-8d5d-274e9f344925​"
reference_idstring (uppercase)The reference of the order."ABC123"
statusstring enumThe method of payment associated with a checkout.
  • "PURCHASED"
  • "PAYMENT_PENDING"
  • "CONFIRMED"
  • "REFUNDED"
  • "CANCELLED"

Example 52. CHECKOUT event object

{
    "channel": "MOBILE_APP",
    "type": "CHECKOUT",
    "language": "EN",
    "currency": "EUR",
    "page": "home page",
    "pos": "myretailsite/ireland",
    "browser_id": "a38b230c-11eb-4cf9-8d5d-274e9f344925​",
    "reference_id": "ABC123",
    "status": "PURCHASED"
}
If you have suggestions for improving this article, let us know!

Documentation Assistant

This assistant uses AI to generate responses based on Sitecore documentation. While it has access to official sources, answers may be incomplete or inaccurate and should not be considered official advice or support.
Powered by
k
kapa.ai
Protected by reCAPTCHA

© Copyright 2026, Sitecore A/S or a Sitecore affiliated company.
All rights reserved.

Privacy policySitecore Trust CenterTerms of use