Sending events

CLEAR_CART event

You can send a CLEAR_CART event to ensure that Sitecore Personalize ignores any products or contacts that have been passed to Sitecore Personalize during the browser session.

The CLEAR_CART event is typically sent when a guest performs a new search. This removes all products and contacts from the cart and ensures that Sitecore Personalize does not send an abandoned cart email message to the guest.

To send a CLEAR_CART event, use the following required attributes:

Attribute	Type	Description	Example
`channel`	string (uppercase)	The touchpoint where the user interacts with your brand.	`"MOBILE_APP"` `"MOBILE_WEB"` `"WEB"`
`type`	string (uppercase)	The type of the event that takes place when the user interacts with your brand.	`"CLEAR_CART"`
`language`	string (uppercase ISO 639-1)	The language the user is using your app in.	`"DE"` `"EN"` `"FR"`
`currency`	string (uppercase ISO 4217)	The alphabetic currency code of the currency the user is using in your app.	`"EUR"` `"GBP"` `"USD"`
`page`	string	The name of the webpage where the interaction with your brand takes place. This is a custom value of your choice.	`"home"` `"contact-us.html"`
`pos`	string	The name of the point of sale where the interaction with your brand takes place.	`"myretailsite/ireland"` `"spinair.com/france"`
`browser_id`	string	The browser ID.	`"a38b230c-11eb-4cf9-8d5d-274e9f344925"`

Example 54. CLEAR_CART event object

{
    "channel": "MOBILE_APP",
    "type": "CLEAR_CART",
    "language": "EN",
    "currency": "EUR",
    "page": "home",
    "pos": "myretailsite/ireland",
    "browser_id": "a38b230c-11eb-4cf9-8d5d-274e9f344925"
}

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