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PersonalizeCloud Portal
Sitecore Personalize
    • SitecoreAI experiences
    • Using the experience list
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    • Set up email notifications
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    • Duplicate, delete, and view details
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  1. Sitecore Personalize
  1. Sitecore Personalize
  2. Introduction to experiences

Set up email notifications for an experience

Stay informed about significant updates in your Sitecore Personalize experience by setting up email notifications. This feature will promptly alert you and your team members to critical events, such as status changes. Each notification includes the event details and a direct link to access the experience.

To enable email notifications:

  1. In the experiment builder, click the Notifications tile.

  2. To enable notifications for your email address, click Add my email.

  3. To add more recipients, enter an email address in the field provided and press Enter. 

Anyone added to these notifications will receive an email alert whenever a user starts, completes, pauses or resumes this experience.

Note

When you duplicate an experience, your notification preferences are not automatically copied. You will need to re-add email addresses to enable alerts.

If you want to stop receiving updates about an experience, you can disable email notifications.

To disable email notifications:

  1. In the experiment builder, click the Notifications tile.

  2. To stop notifications to your email address, click Remove my email.

  3. To disable notifications for other email addresses, click the x next to the address you want to remove.

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