Use the Common Audit Log interface

If you have the Organization Admin or Organization Owner role, you can access the Audit logs page to see various logged activities related to members of your organization, such as changes made to their roles, or support logins for product-specific tenants. This provides insight into activity across your organization and enables you to quickly search for specific events using the Sitecore Cloud Portal interface.

The Audit logs page showing various activities for Sitecore Cloud Portal.

To use the Common Audit Log interface:

  1. Log in to the Sitecore Cloud Portal.

  2. If you are a member of multiple organizations, switch to the relevant organization.

  3. On the menu bar, click Admin.

  4. On the left-hand menu, click Audit logs.

  5. In the Select Product drop-down list, click the product you're interested in.

    The list refreshes to display log entries relevant to the chosen product.

  6. If you've chosen a product other than Cloud Portal, in the Select Tenant drop-down list, click a tenant to view entries for that tenant.

    Note

    Historical data for deleted tenants is also available on this page. These tenants have the (Deleted) prefix.

  7. To filter the list, in the Search logs field, enter the text you want to find.

    The list automatically updates to show entries containing the text you entered.

  8. To sort the list by a specific column, click that column's header once to sort entries in ascending order (indicated by an upward arrow), or click it twice to sort them in descending order (indicated by a downward arrow).

    Note

    You can only sort by a single column at a time.

  9. To view more information about a specific log entry, click View details for that entry.

    An Audit Log Details dialog appears for the entry, including additional technical details such as the event ID and tenant ID.

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