Understanding chat
In Agentic studio, the Chat interface is where you work with AI and manage your conversations. It provides a conversational space where you can create, review, and continue work while preserving full context and history. Once you've started a conversation, the AI agent's thought process is displayed to help you understand outcomes.
The Chat interface is available on the Overview page, the Chat page, and in Spaces. In all cases, when you interact with the chat, you follow the same basic steps:
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Enter a prompt.
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Select an agent if the task is specific.
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Add a context, including artifacts and brand kits.
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Select skills and tools.
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Attach files to provide more information.
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Submit your request.
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Click the generated artifact to open it in an editing pane where you can review the content and copy, save or export it. The artifact is added to Context
in the chat interface.
The Overview page
On the Overview page, the Chat interface located at the top of the page gives you a quick way to start a chat from the main Agentic studio home page. To begin a conversation, you enter a prompt and, as required, select an agent, choose skills and tools and specify context.
The Chat page
The Chat page provides a complete chat experience where you can start new chats, reuse existing conversations, review previous work, and continue existing threads while preserving full context and history. As you work, you can follow the AI agent's reasoning and open any generated artifact in the editing pane to copy, save, or export the content.
To access it, on the navigation menu, click Agentic and, in the left sidebar, click 
Chat.
There are three views available on the Chat page:
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Chat - displays chats in a conversational manner. This is the default view and is used across Agentic studio to create an easy-to-use agentic experience.
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Classic - lists chats and agents in a conventional table display with view capability for each row.
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Canvas - provides an open workspace with chat cards that can be moved and positioned as required. Easy access to edit feature.
Choose the chat view that fits how you think and work best, so you can navigate conversations faster, stay focused, and complete tasks more efficiently in your own style.
When you select a prebuilt agent, if the agent needs more information you are prompted to provide it. For example, if you go to the Agents page and choose the Bulk Content Generator, you are prompted to provide additional parameters.
On the Chat page, you can:
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Browse and search your chat history to reopen previous conversations. Click
History in the upper-right corner of the Chat page to view chat history. To find a specific conversation, enter a keyword in the Search field. To narrow down results, select a prebuilt agent from the drop-down list. Select a conversation to open it in the main workspace where you can review details, reuse outputs, or continue working. -
Start a new chat by clicking
New chat or use suggested prompts. -
Open saved conversations to review messages and AI-generated artifacts.
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Continue a conversation by adding context, tools, and uploading files.
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Access built in tools and features to refine prompts, add context, select agents, and attach files.
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Reuse AI-generated artifacts through agent sequencing within the same chat.
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Convert a chat into a space for collaboration.
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Delete chats that are no longer needed
When you reopen a chat, all previous progress remains in the same thread. This allows you to:
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Refine outputs with follow-up prompts or clarifications.
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Ask additional questions to expand or validate results.
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Reuse earlier responses and artifacts as context.
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Run additional agents in sequence without restarting the task.
Artifacts generated by agents appear directly in the conversation and can be selected as reusable context for future steps.
To help you troubleshoot issues with chats, you can use the debugging tool.