Migrating customer data from XP (xDB) to CDP
In Sitecore Connect, you can use the xDB to CDP migration tool to migrate customer data from the xDB database in your Sitecore Experience Platform (XP) instance to a cloud-based Sitecore CDP instance.
To get an overview of the terms used in this section, see XP and CDP terminology.
Data you can migrate
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Contacts - you can only migrate known contacts. Those are the contacts who have provided information that can help identify them.
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Facets - you can migrate built-in facets and custom facets. Facets represent information about the contacts, such as name, address, and phone number.
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Lists - you can migrate contact lists and segmented lists. List names are migrated as custom facets.
Data you cannot migrate
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Anonymous contacts - visitors who access a website without providing any data that can help identify them.
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Interactions - data about user actions.
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Reporting and analytics - these data items can't be mapped, and therefore can't be migrated.
Filters
You can use filters to narrow down the scope of the data to be migrated:
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Contact filters - lets you choose specific contacts to migrate.
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Facet filters - lets you filter out facets that you don't want to migrate. This is helpful, for example, if you want to avoid moving files that take up a lot of space, such as attachments and images.
As an alternative to the filters, you can use the standalone [XCM] REC004 | Migrate Contacts By ID
recipe to migrate only specific contacts.