View the analytics reports for FXM websites

Version: 10.4

When you have assigned Sitecore functionality to an external website in FXM, you can view the reports about the website using Experience Analytics. You can get a general overview of website traffic, as well as individual reports about goals and goal conversions, pattern matching, and campaigns.

To view the reports for an FXM website:

  1. On the Sitecore Launchpad, click Experience Analytics.

  2. To filter Experience Analytics to only show the reports for your website, on the Experience Analytics Dashboard, click All sites, under Define a custom filter, click the relevant website and then click Apply.

  3. To filter on a specific date range, click the date range drop-down button, specify the relevant date or click a predefined filter and then click Apply.

  4. In the Experience Analytics menu, click the relevant section to see the reports for your FXM website for the following categories:

    • Dashboard – provides an overview of key analytics by displaying a selection of charts and performance indicators.

    • Audience – helps you gain an understanding of who your visitors are.

    • Acquisition – shows you what is driving traffic to your website, for example, from campaigns and other marketing channels.

    • Behavior – helps you to analyze the behavior of your visitors, for example, by analyzing the effectiveness of your profiling and personalization strategy.

    • Conversions – helps you understand what is driving the value for your business.

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