Email reports

The Email section in the Analytics section of the Customer Engagement Console (CEC), contains reports on the performance of email campaigns run over a selected time period. You can drill down to a particular email campaign.

You can narrow down the data you see in reports using the filters at the top of the report dashboard or section. Changing these values regenerates the reports.

Performance reports of email campaigns include the following reports:

• Email comparative metrics
• Email conversion funnel for desktop and mobile
• Email campaign explorer
• Top products