Troubleshooting web experiences
When you preview a web experience, you can view variant errors in the QA tool, including Handlebars.js errors and JavaScript evaluation errors.
Note
If there are issues with the variant, the message or error displays beneath the status block.
The following table details potential messages or errors:
| Status block | Message/Error | Type | Definition |
|---|---|---|---|
| Valid Experience and Variant | Invalid Experience | configuration | The reference you entered in the URL parameter when previewing the web experiment was incorrect. |
| Valid Experience and Variant | Invalid Variant | configuration | The reference you entered in the URL parameter when previewing the web experiment was incorrect. |
| Page Targeting | Target page criteria not met | execution | The target webpage(s) are not valid for this page. |
| Page Targeting | Custom targeting criteria not met | execution | The custom JavaScript targeting code does not return truthy for the webpage browser, and so on. |
| Page Targeting | Custom targeting code invalid | configuration | The custom JavaScript is invalid and cannot run on the webppage. |
| Audience | Audience criteria not met | execution | The guest is not in the segment you chose when you targeted a segment for the web experiment. |
| Audience | Custom audience criteria not met | execution | The JavaScript entered for the real-time audience does not return truthy. |
| Audience | Custom audience code invalid | configuration | The JavaScript entered for the real-time audience is invalid and cannot execute. |
| Variant HTML/CSS/JS | JavaScript Evaluation Error | configuration | The JavaScript entered in the JavaScript editor is invalid and unable to be evaluated. |
| Variant HTML/CSS/JS | HandlebarsJS Error in HTML | configuration | The Handlebars JavaScript that you entered in the HTML editor is invalid. |
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