IP allowlist for outbound traffic
If your systems restrict inbound connections, you must add SitecoreAI IP addresses to an allowlist so that SitecoreAI can reach your endpoints. This topic provides the public IP prefixes assigned to SitecoreAI egress gateways, organized by Azure region.
Outbound traffic IP allowlist
This section provides a list of the Azure public IP prefixes used by SitecoreAI for outbound traffic.
Add the relevant IP prefixes to your firewall or network security group inbound rules to allow traffic originating from SitecoreAI. For example, webhook deliveries, preview calls, and custom API integrations.
XM Cloud is now SitecoreAI
Some code examples, images, and UI labels may still use XM Cloud while engineering assets are being updated.
Australia East
| Name | IP prefix |
|---|---|
| aue-e1-xmcloud-cm-10-aks-ip-prefix | 13.70.108.88/29 |
| aue-e1-xmcloud-cm-11-aks-ip-prefix | 23.101.208.28/30 |
Japan East
| Name | IP prefix |
|---|---|
| jpe-e1-xmcloud-cm-10-aks-ip-prefix | 20.89.130.48/29 |
| jpe-e1-xmcloud-cm-11-aks-ip-prefix | 20.89.128.212/30 |
Southeast Asia (Singapore)
| Name | IP prefix |
|---|---|
| sg-e1-xmcloud-cm-10-aks-ip-prefix | 13.67.49.16/30 |
| sg-e1-xmcloud-cm-11-aks-ip-prefix | 104.215.182.196/30 |
UAE East
| Name | IP prefix |
|---|---|
| ae-e1-xmcloud-cm-10-aks-ip-prefix | 40.123.196.104/30 |
| ae-e1-xmcloud-cm-11-aks-ip-prefix | 20.233.20.0/30 |
East US
| Name | IP prefix |
|---|---|
| eus-e1-xmcloud-cm-11-aks-ip-prefix | 20.25.105.168/29 |
| use-e1-xmcloud-cm-12-aks-ip-prefix | 13.68.152.52/30 |
| use-e1-xmcloud-cm-13-aks-ip-prefix | 104.211.49.12/30 |
US Central
| Name | IP prefix |
|---|---|
| usc-e1-xmcloud-cm-10-aks-ip-prefix | 23.100.82.232/30 |
| usc-e1-xmcloud-cm-11-aks-ip-prefix | 104.43.128.80/30 |
West US 2
| Name | IP prefix |
|---|---|
| wus2-e1-xmcloud-cm-10-aks-ip-prefix | 13.66.170.32/29 |
| wus2-e1-xmcloud-cm-11-aks-ip-prefix | 52.246.250.32/30 |
West Europe
| Name | IP prefix |
|---|---|
| euw-e1-xmcloud-cm-12-aks-ip-prefix | 104.40.249.156/30 |
| euw-e1-xmcloud-cm-13-aks-ip-prefix | 20.86.96.116/30 |
| weu-e1-xmcloud-cm-10-aks-ip-prefix | 20.71.158.88/29 |
| weu-e1-xmcloud-cm-11-aks-ip-prefix | 52.157.159.88/29 |
| weu-i1-xmcloud-cm-10-aks-ip-prefix | 20.224.240.160/30 |
| weu-i1-xmcloud-cm-11-aks-ip-prefix | 20.224.241.20/30 |
| weu-i1-xmcloud-cm-12-aks-ip-prefix | 20.224.241.52/30 |
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