Add or remove a user

If you have sufficient permissions, you can invite new users to or remove users from a domain.

How you add or remove users depends on whether Search has been activated in the Sitecore Cloud Portal for your organization.

Add a new user

If your organization has not yet been migrated to the Cloud Portal, you can add users directly.

Important

If your organization has been migrated to the Cloud Portal, do not use this method to add users. Any changes you make will not persist.

To add a new user:

  1. On the menu bar, click Administration.

  2. Click Manage Users.

  3. On the Users page, click Invite User.

  4. In the text field, enter the email address of the person you want to invite.

  5. Click Add Role and select the role you want to assign to the user.

  6. Click Invite.

    Important

    The invited user receives an email containing a link that they must click to accept the invitation and log in.

Remove a user

If your organization has not yet been migrated to the Cloud Portal, you can remove users directly.

Important

If your organization has been migrated to the Cloud Portal, do not use this method to remove users. Any changes you make will not persist.

To remove a user:

  1. On the menu bar, click Administration.

  2. Click Manage Users.

  3. To search for a specific user, enter their name or email address in the search bar.

  4. In the table, hover your mouse over the user you want to remove.

  5. On the right side of the row, click Remove user from domain .

  6. In the dialog box that appears, click Remove.

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