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  • Generate text using the AI writer
        • Using content in an automation
        • Create an automation to post a webhook
        • Create an automation to set a custom field value
        • Create an automation with a wait time interval
        • Create an automation to add tags to your email list contact
        • Create an automation with an If / Else condition
        • Trigger an automation manually
        • Pause or restart an automation
  1. Work with automations
  1. Using automation
  2. Work with automations
  3. Pause or restart an automation

Pause or restart an automation

Although it's easy to create a custom automation, it's not always possible to predict all your requirements. You might need to stop an automation and redesign it.

Warning

Disabling or modifying an automation will halt users at their current step in the flow. When the automation is re-enabled, these users will not continue in the flow. We recommend setting up your automation and keeping it enabled.

To pause an automation:

  1. On the menu bar, click Automation.

  2. On the My Automation Workflows page, find the automation you want to pause.

  3. In the Status column, set the Active toggle switch to Inactive.

To restart an automation:

  1. On the menu bar, click Automation.

  2. On the My Automation Workflows page, find the automation you want to restart.

  3. In the Status column, set the Inactive toggle switch to Active.

If you have suggestions for improving this article, let us know!

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This assistant uses AI to generate responses based on Sitecore documentation. While it has access to official sources, answers may be incomplete or inaccurate and should not be considered official advice or support.
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