Skip to main content
Sitecore Documentation
  • Learn
  • Downloads
  • Changelog
  • Roadmap
SendCloud Portal
Sitecore Send
        • Security roles
    • Configure SMTP
    • Get the API key
    • Get the plugin secret key
    • Work with a client account
    • Using the advanced ecommerce features
  • Generate text using the AI writer
  1. Account settings
  1. Account settings
  2. Add team members and manage security roles

Roles and permissions in Sitecore Send

Security roles give Sitecore Send users different access rights to different areas of a product. Sitecore Send comes with predefined roles that you can use to manage user authorization on items and functionality. To configure the access that a user has to the features in Sitecore Send, you can assign the necessary access rights using the security roles described in this topic.

Role

Description

Owner

Can create an account, has full access, and adds and deletes members from roles.

Admin

Has full access.

Admin Observer

Can view everything but cannot save changes.

Manager

Has full permissions for assigned account only.

Viewer

Has access to assigned account only. Cannot save and has no access to account or billing information.

Gdpr viewer

Has access to assigned account only. Cannot save and has no access to account, billing, or subscriber personal data.

Designer

Has access to assigned account only. Can only save inside the campaign editor.

For a detailed overview of the roles and their specific rights, add a team member and view the permissions in the Permissions details section.

If you have suggestions for improving this article, let us know!

Documentation Assistant

This assistant uses AI to generate responses based on Sitecore documentation. While it has access to official sources, answers may be incomplete or inaccurate and should not be considered official advice or support.
Powered by
k
kapa.ai
Protected by reCAPTCHA

© Copyright 2026, Sitecore A/S or a Sitecore affiliated company.
All rights reserved.

Privacy policySitecore Trust CenterTerms of use