Manage a point of sale in Sitecore Personalize

A point of sale (POS) is a specific storefront where your organization sells products. For example, one of your organization's websites might cater to customers in Spain, and another website might sell products in France, under a different brand.

By adding a POS for each storefront, you can track conversion rates, view order attribution, and perform cross-analytics.

Setting up a POS has several advantages when personalizing experiences. It lets you:

Designate a specific POS to run an experience, ensuring targeted and relevant user engagement.
Include POS attributes in a decision model variant to determine the next best action or offer. For example, you can use the pos.language, pos.timeoutInMinutes, pos.market, and pos.brand attributes as logic when writing a rule in Sitecore Personalize.
Define a condition to trigger an experience based on a certain POS. For example, you can trigger an experience only for your French retail website.

Add a point of sale

You can create a new POS to represent a distinct storefront within your organization.

To add a point of sale:

On the navigation menu, click > Points of Sale.
On the Points of Sale page, click Create.
In the Create Points of Sale dialog, specify the following fields:
- Name - enter a name for the POS, for example, myretailsite.co.uk.
- Market - enter the market for the POS. This might be the region or country associated with the POS, for example, France.
- Brand - enter the brand for the POS. This is the marketing brand the POS is under, for example, Acme French Scarves.
- Language - select the language for the POS, for example, Fr.
- Timeout (in minutes) - select the number of minutes before the browser session times out as a result of inactivity, for example, 20. We recommend matching the timeout value you have set on your website.
Click Create.

Delete a point of sale

You can delete a POS if you are certain your organization will no longer need it or if it was set up in error. Before you delete a POS, make sure that you are not using it as an attribute in any conditions or decision model variants.

To delete a point of sale:

On the navigation menu, click > Points of Sale.
In the last column of the POS you want to delete, click .
Click Delete Point of Sale.

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