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Sitecore Personalize
    • Retrieve client key in Sitecore Personalize
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    • Integrate Sitecore Content Hub with Sitecore Personalize
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  1. Managing accounts and system settings in Sitecore Personalize
  1. Sitecore Personalize
  3. Managing accounts and system settings in Sitecore Personalize
  5. Integrate Sitecore Content Hub with Sitecore Personalize

Integrate Sitecore Content Hub with Sitecore Personalize

You can integrate your Sitecore Content Hub account with Sitecore Personalize to access approved images and other assets directly in your web templates and offers.

Before you begin

  • Enable your Personalize URL in Content Hub.

  • If you're using single sign-on (SSO), make sure that authentication_mode is set to Passive.

Enable the Content Hub integration

Before you can use Content Hub assets in Sitecore Personalize, you need to enable the integration.

To enable the Content Hub integration:

  1. On the navigation menu, click Settings > Manage features.

  2. Find the Content Hub integration feature and turn on the switch next to it.

    Go to Manage features to enable the Content Hub integration.

  3. In the Base URL field, enter your Content Hub base URL, for example: https://yourdomain.contenthub.sitecorecloud.io

  4. Click Save. After you enable the Content Hub integration, you can start selecting approved Content Hub assets while configuring your experiences, experiments, and offers.

Use Content Hub assets in a web template

You can insert approved Content Hub assets into web templates used in experiences or experiments.

Experience

To use a Content Hub asset in a web template for an experience:

  1. Open the web experience that uses the template you want to edit.

  2. On the Experiences tile, click Edit The edit icon to open the variant.

    Click Edit to open the variant using the web template you want to edit.

  3. In the right pane, go to the Image URL field and click Get Image URL.

    Find the Image URL then click Get Image URL to select a Content Hub asset.

  4. A Sitecore Content Hub login dialog opens:

    • If you're not signed in, you're prompted to log in using Single Sign-On (SSO).

    • If you're already signed in, the login dialog skips authentication.

  5. On the Approved assets tab, select the image you want to use.

  6. In the Choose file to insert dialog, click Select. The asset's URL is copied to your clipboard automatically.

  7. Paste the URL into the Image URL field.

  8. Click Save. The selected image from Content Hub now appears in your web template.

Experiment

To use a Content Hub asset in a web template for an experiment:

  1. Open the web experiment that uses the template you want to edit.

  2. On the Experiment variants tile, find the variant you want to update and click Edit The edit icon.

    Click Edit to open the variant using the web template you want to edit.

  3. In the right pane, go to the Image URL field and click Get Image URL.

    Find the Image URL then click Get Image URL to select a Content Hub asset.

  4. A Sitecore Content Hub login dialog opens:

    • If you're not signed in, you're prompted to log in using Single Sign-On (SSO).

    • If you're already signed in, the login dialog skips authentication.

  5. On the Approved assets tab, select the image you want to use.

  6. In the Choose file to insert dialog, click Select. The asset's URL is copied to your clipboard automatically.

  7. Paste the URL into the Image URL field.

  8. Click Save. The selected image from Content Hub now appears in your web template.

Use Content Hub assets in Offers

Important

Before using a Content Hub asset in an offer, ensure that the offer template includes an Image URL type of attribute. This enables the Content Hub integration for that field.

To use a Content Hub asset in an offer:

  1. Open the offer that uses a template with an Image URL attribute.

  2. In the Attributes section, find the Image URL field and click Get Image URL.

    Find the Image URL field in your offer then click Get Image URL to select a Content Hub asset.

  3. A Sitecore Content Hub login dialog opens:

    • If you're not signed in, you're prompted to log in using Single Sign-On (SSO).

    • If you're already signed in, the login dialog skips authentication.

  4. On the Approved assets tab, select the image you want to use.

  5. In the Choose file to insert dialog, click Select.

  6. The asset's URL is copied to your clipboard upon selection and is automatically added to the Image URL field in your offer. Click Save.

Troubleshooting

If you experience issues with the Content Hub integration, try the following steps:

Enable the Personalize URL in Content Hub

Make sure that you enable the Personalize URL in Content Hub:

  1. In Content Hub, on the menu bar, click Manage.

  2. On the Manage page, click Settings.

  3. On the Settings page, in the search box, enter PortalConfiguration.

  4. Expand PortalConfiguration and select CORSConfiguration.

  5. In the URL field, enter your your Personalize base URL, for example, https://app-personalize-eu.sitecorecloud.io and click Add.

  6. Click Save.

Configure single sign-on

If you're using single sign-on (SSO), make sure that authentication_mode is set to Passive. For more information, see Configure redirection settings for DAM.

Contact Sitecore Support

If the issue persists, contact Sitecore Support and provide details about the problem.

If you have suggestions for improving this article, let us know!

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