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Sitecore Documentation
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PersonalizeCloud Portal
Sitecore Personalize
    • SitecoreAI experiences
        • Track the performance of an experience
        • Add a conversion rate goal
        • Add a revenue goal
        • Add a bounce rate goal
        • Add an exit rate goal
        • Add a page view goal
        • Add a custom conversion rate goal
        • Add a custom goal
        • Manage an experience goal
    • Using the experience list
    • Manage experience details
    • Set up email notifications
    • View performance analytics
    • View operational data
    • Duplicate, delete, and view details
  • Using client-side JavaScript
  • Glossary
  1. Introduction to experiences
  1. Sitecore Personalize
  2. Introduction to experiences
  3. Introduction to experience goals

Track the performance of an experience

Performance tracking allows you to monitor the goal achievement of an experience, such as increasing conversions or revenue. In Sitecore Personalize, if you’ve enabled performance tracking and added a primary goal, you can determine the experience's success, and gain access to performance analytics.

Tracking is enabled by default for all experiences. You can choose not to track performance if you only need operational data and not performance metrics. This option allows you to start an experience without setting any goal.

Enable performance tracking

To enable performance tracking:

  1. In the experience builder, click the Goals tile.

  2. Click the Track performance option.

    Experience Performance tracking options in the Goals tile in Sitecore Personalize.
  3. Add a primary goal. You can add secondary goals to track additional metrics. Sitecore Personalize tracks all goals added, but uses the primary goal to determine whether the experience achieved its target.

  4. Start the experience. When it is started, you can immediately see operational data. Within 24 hours, you can also view performance analytics to see how the experience is performing against its baseline target.

Disable performance tracking

To disable performance tracking:

  1. In the experience builder, click the Goals tile.

  2. Click the Don't track performance option. This action disables goal tracking and removes any experience goals previously added.

  3.  Start the experience. After it starts, you can only access operational data. Performance analytics are no longer available.

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