Manage multi-factor authentication

Note

Sitecore Cloud Portal's MFA will not affect team members associated with an enabled SSO connection.

Multi-factor authentication (MFA) requires every team member in the organization to provide two or more verification factors to log in. An additional verification factor such as a one-time password (OTP), makes unauthorized access to your organization more difficult.

When you enable or disable MFA, it affects all team members who are not associated with an enabled SSO connection.

Note

To manage multi-factor authentication, you must have an Organization Admin or Organization Owner role.

Enable multi-factor authentication

To enable MFA:

  1. In the Sitecore Cloud Portal, on the menu bar, click Admin.

  2. On the left menu, click Multi-factor authentication.

  3. Click Enable, then in the Multi-factor authentication dialog box, click Enable MFA.

Disable multi-factor authentication

To disable MFA:

  1. In the Sitecore Cloud Portal, on the menu bar, click Admin.

  2. On the left menu, click Multi-factor authentication.

  3. Click Disable, then in the Multi-factor authentication dialog box, click Disable MFA.

Do you have some feedback for us?

If you have suggestions for improving this article,