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  1. Set up two-factor authentication in Sitecore CDP
  1. Sitecore CDP
  3. Managing your account in Sitecore CDP
  5. Set up two-factor authentication in Sitecore CDP
  7. Disable two-factor authentication as an administrator

Disable two-factor authentication as an administrator

Two Factor Authentication (2FA) is a security mechanism that requires two types of credentials for authenticating a user in Sitecore CDP. There are certain circumstances when you must disable 2FA on a user's account. For example, if the user lost their smartphone and now they have a new smartphone.

Team members with an Organization Admin or Organization Owner role in Sitecore Cloud Portal can disable 2FA for all Sitecore apps.

Note

Users can re-enable 2FA on their Sitecore account, by completing the Set up 2FA procedure.

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