Working with Content Hub ONE

With Content Hub ONE you can quickly build and deliver content of any type, for any channel. Business users can manage content using a simple modern interface, while developers can make use of comprehensive APIs and SDKs.

Content Hub ONE is used by the following types of user:

  • Business users, including:

    • Content modelers, who build and maintain the content model. This consists of various content types, their structure, and the relationships between them.

    • Content authors (or marketers), who create content and then publish it so that it is available for other systems and other channels.

  • Developers, who use the Content Hub ONE APIs and SDK to manage content types, content items, and media items. They can also use the GraphQL APIs to deliver content.

Sitecore Cloud Portal

The Content Hub ONE journey begins in the Sitecore Cloud portal where you select the Content Hub ONE instance you want to use in the Apps section. Then, for your particular instance, start on the Home page, where you can access the following menu items:

Home page

The Home page provides a central location for Content Hub ONE resources, including links to relevant documentation, training, and videos. From the Home page, you can:

  • Switch between organizations - if you are a team member in multiple organizations, click Open Switcher Switcher icon in the upper left corner and select the organization you want to switch to.

  • Invite team members to your organization - if you have been assigned an Admin role, click Help menu and, in the side panel that opens, click Invite team member to invite someone to join.

  • Access documentation - click Help menu . In the Help side panel that opens, you can access relevant user documentation and developer documentation, such as documentation for the API, CLI, and SDK. You can also see training videos, open the Sitecore Learning homepage, and link to the starter kit GitHub repository. For a list of new features, improvements, and resolved issues, click What’s new to open the Changelog. The full-text search feature in the Help side panel lets you search the Content Hub ONE documentation set.

  • Open a support case - click Create support case and, in the dialog that opens, provide the necessary details. In the Environment field, select the Content Hub ONE instance or tenant where you are experiencing the issue. To see the name and ID of your organization or tenant, in the Content Hub ONE app, in the upper-right corner, click your avatar and then click your organization.

Note

What you see on the menu bar of the Home page depends on the role you have been assigned. If you have an Admin role, you manage Content Hub ONE through the Sitecore Cloud Portal.

Content Hub ONE Home page

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