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PersonalizeCloud Portal
Sitecore Personalize
    • Retrieve client key in Sitecore Personalize
    • Manage a point of sale
    • Manage company information
    • Enable features
    • Integrate Sitecore Content Hub with Sitecore Personalize
    • Use debug mode
        • Set up 2FA
        • Disable 2FA as an admin
        • Disable 2FA for yourself
  • Using client-side JavaScript
  • Glossary
  1. Using two-factor authentication in Sitecore Personalize
  1. Sitecore Personalize
  3. Managing accounts and system settings in Sitecore Personalize
  5. Using two-factor authentication in Sitecore Personalize
  7. Disable two-factor authentication as an administrator

Disable two-factor authentication as an administrator

Two-Factor Authentication (2FA) is a security mechanism that requires two types of credentials for authenticating a user in Sitecore Personalize. There are certain circumstances when you must disable 2FA on a user's account. For example, if the user lost their smartphone and now they have a new smartphone.

Team members with an Organization Admin or Organization Owner role in Sitecore Cloud Portal can disable 2FA for all Sitecore apps.

Note

Users can re-enable 2FA on their account, by completing the Set up 2FA procedure.

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