Disable two factor authentication for yourself
Provides steps on disabling two factor authentication for yourself in organisations that have not made it mandatory in Sitecore Personalize.
If your organization uses Sitecore Cloud Portal, you can not disable 2FA just for yourself. Team members with an Organization Admin or Organization Owner role in Cloud Portal can disable 2FA for all Sitecore apps.
If your organisation does not use Sitecore Cloud Portal and has not made Two Factor Authentication (2FA) mandatory, you can disable it at any time. If you disable 2FA when your organisation has made it mandatory, you will not be able to access your account.
To disable 2FA on your account:
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On the navigation menu, click your initials
, Two factor authentication. -
Click the DISABLE button. The Confirm your account dialog box displays.
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Enter your account password in the text box.
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Click the Confirm button. 2FA is now disabled. To access your Sitecore Personalize account if your organisation has made 2FA mandatory, you must re-enable 2FA.