Add a condition to a triggered personalization
Feature availability is part of a phased rollout. Your organization may not see this functionality yet. It will become available when your environment is included in the rollout.
Conditions control which visitors qualify for a triggered personalization. If you do not add conditions, the personalization can run for any visitor when the trigger is met.
You can use an out-of-the-box condition or a custom condition created in SitecoreAI. You can combine multiple conditions to further refine the audience.
To add a condition:
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On the Configuration page, in the Filter section, click Add conditions.
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On the Conditions page, do one of the following:
- Click the plus icon to select an out-of-the-box condition or an existing custom condition.
- Click Create to create a custom condition.
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Configure the condition.
For example, configure a Country condition, so that only visitors in Denmark qualify.
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Optionally, add more conditions or condition groups to refine the audience.
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Click Save.
The condition is added to the triggered personalization, and a summary appears in the Filter section.
Next steps
After you add a condition, configure what happens when the personalization is triggered:
- Configure the email action to send a personalized email.
- Configure a custom action to send a payload to a webhook.