Pause a triggered personalization
Feature availability is part of a phased rollout. Your organization may not see this functionality yet. It will become available when your environment is included in the rollout.
Pause a Live triggered personalization when you want to stop it temporarily without ending it permanently.
To pause a triggered personalization:
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In the navigation menu, click Optimization.
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In the left sidebar, click Tests & personalizations.
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Select Triggered.
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Select the live triggered personalization you want to pause.
The Configuration page opens.
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In the upper-right corner, click Pause.
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In the confirmation dialog, click Pause.
The status changes to Paused. While paused, the personalization does not run when its trigger occurs.
To make the personalization available again, publish it again.