View operational data for a triggered personalization

Important

Feature availability is part of a phased rollout. Your organization may not see this functionality yet. It will become available when your environment is included in the rollout.

After a triggered personalization is Live, use the Operational data tab to monitor its executions, including successes, failures, and execution duration.

To monitor the triggered personalization's reach, deliveries, errors, and breakdowns by language and channel, view the Personalization insights dashboard instead.

To view operational data:

  1. In the navigation menu, click Optimization.

  2. In the left sidebar, click Tests & personalizations.

  3. Select Triggered.

  4. Select the live triggered personalization you want to monitor.

    The Configuration page opens.

  5. Click the Operational data tab.

    The Operational data dashboard opens.

  6. Select a time range:

    • 15m - 15 minutes
    • 3h - 3 hours
    • 2d - 2 days

    Click Refresh to update the dashboard.

The Operational data dashboard includes the following metrics:

MetricDescription
Avg Successful per 15sThe average number of successful executions during each 15-second interval.
Avg Failed per 15sThe average number of failed executions during each 15-second interval.
Successful Executions per minuteThe number of successful executions over time.
Failed Executions per minuteThe number of failed executions over time.
Executions Average Duration per minuteThe average execution duration over time.

For charts, hover over a point to view its value at a specific time.

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