Use comments to collaborate

Comments enable you to work on a content item in collaboration with your colleagues.

Important

To add and read comments, you must have the necessary permissions.

Add a comment

To add a comment:

  1. On the menu bar, click Content > Work.

  2. On the Work page, on the All work tab, select the content item you want to comment on.

  3. On the content details page, click in a field and select the text you want to comment on.

  4. On the toolbar, click Comment .

  5. In the text box that displays, write your comment and click Comment.

Reply to a comment

To reply to a comment:

  1. On the menu bar, click Content > Work.

  2. On the Work page, on the All work tab, select the content item where you want to reply to a comment.

  3. Click the comment you want to reply to.

  4. In the Reply... text box, write your reply.

  5. To save your reply, click Reply.

Note

To edit or delete a comment, in the comment text box, click Edit or Remove. To see unresolved comments or comments that have been reopened, click Open fields with comments . This button includes an indicator showing the exact number of unresolved or reopened comments.

Resolve or reopen a comment

To resolve or reopen a comment:

  1. On the menu bar, click Content > Work.

  2. On the Work page, on the All work tab, select the content item where you want to resolve or reopen a comment.

  3. To display comments, click Open fields with comments .

  4. To resolve a comment, in the comment itself, click Resolve .

  5. To reopen a resolved comment, click in a text field and, on the text editor toolbar, click Comments archive to open the Comments archive window.

  6. Next to the resolved comment that you want to reopen, click Reopen

Email notifications about comments

If email notifications have been enabled, you will receive one whenever:

  • Someone adds a comment to your own content items.

  • Someone mentions you by name in a comment on any other content item.

To mention a specific user in a comment, in the text box, enter @, immediately followed by the first letters of that person's user name, first name, last name, or email address, then select them from the list. You can see no more than 20 matching results.

If too many users have similar names, you can replace spaces or periods with underscores (_) to narrow the results and find the correct user more easily.

The notification email contains:

  • Your name.

  • The content item (name/title, content type, content life cycle status, cover image).

  • A link to the content item.

  • The comment itself.

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