Manage users in Content Hub

If you're a Sitecore Content Hub superuser, you can create, edit, disable, delete, or temporarily lock out users.

Tip

You can also use the Excel feature to perform these operations in bulk.

Create a user

Content Hub lets you create user accounts, granting them access to specific modules and features.

To create a user:

  1. On the menu bar, click Manage .

  2. On the Manage page, click Users.

  3. On the Users page, click User.

  4. In the User dialog, in the Username field, enter a username: a username is a string value that can contain spaces, special characters, and alphanumeric characters.

  5. Assign the required Sitecore Content Hub Modules to the user.

  6. To create another user, select the Create another check box.

  7. Click Save. If you selected the Create another check box, the User dialog displays where you can create another user. If you are not creating another item, the Users page opens.

    Note

    When you create another item, some of the fields are prefilled with values you already defined.

Edit a user

You can edit the profile of an existing user account, which lets you change their email address or time zone, or assign a specific theme.

To edit a user:

  1. On the menu bar, click Manage .

  2. On the Manage page, click Users.

  3. On the Users tab, next to the user you want, click View details .

  4. On the user detail page, click Edit profile.

  5. In the Edit profile dialog, modify the following fields.

    Field

    Description

    Email

    Email address of the user.

    TimeZone

    Timezone of the user location expressed in coordinated universal time (UTC).

    Theme

    Default theme of the user application.

  6. Click Save.

  7. Reset the user password.

Disable a user

When you disable a user, they can't log into Content Hub anymore, indefinitely.

Tip

If you want to disable a user for a specific period of time, you can lock them out temporarily.

To disable a user:

  1. On the menu bar, click Manage .

  2. On the Manage page, click Users.

  3. On the Users tab, next to the user you want, click View details .

  4. On the user detail page, click Edit .

  5. Turn on the Disable user switch.

  6. Optionally, in the Restriction reason field, enter a comment.

  7. Click Save.

Note

If you want to re-enable a user, repeat this process and turn off the Disable user switch.

Delete a user

If you delete a user, they're permanently removed from Content Hub.

Warning

When you delete a user, all of the associated data is also deleted and cannot be retrieved later. Deletions are recorded in the auditing logs.

To delete a user:

  1. On the menu bar, click Manage .

  2. On the Manage page, click Users.

  3. On the Users page, next to the user you want, click Delete .

Lock out a user temporarily

You can prevent a user from logging into Content Hub by locking them out until a specific date and time.

Before you begin

To lock out a user:

  1. On the menu bar, click Manage .

  2. On the Manage page, click Users.

  3. On the Users tab, next to the user you want, click View details .

  4. On the user detail page, click Edit .

  5. Next to Lockout end date, click the calendar and select a date and a time.

  6. Click Save.

Note

If you want to remove the lock, repeat this process and delete the current Lockout end date.

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